Ashley was a life savor in my home buying process. I am a first time home buyer and he was very patient and willing to explain everything. He was proactive in helping me know what to expect, attempted to help me avoid known pitfalls, and was very accommodating when we had to deal with multiple reschedules due to unfortunate mishaps. Most of all his report was thorough and showed great expertise, which allowed me to address concerns with the builder efficiently and effectively. The photo and video quality in the report were also great, and aided in ensuring any decencies found were able to be clearly understood and addressed.